Marketing Assistant / Snow Reporter

MARKETING ASSISTANT / SNOW REPORTER

BASIC FUNCTION                                                                 

The Marketing Assistant is a team member responsible for assisting the Marketing Manager with all aspects of marketing and sales: brand development, message continuity, collateral, communications, advertising, web presence, social media, product development, guest research, vendor relations, public relations, and email/e-news messaging.  The Marketing Assistant will be responsible for the daily updating of website content, social media content, snow reporting and photo/video assets.

CHARACTERISTIC DUTIES & RESPONSIBILITIES                                  

• Participates in brand development planning sessions for the resort. 

• Manages timely and consistent updates of online resources including dynamic web content (daily photos, video, snow reports, etc.)
• Organizes and manages snow reporting function
• Manages social media and e-mail channels and proactively communicates resort brand.
• Works with the Marketing Manager and outside agencies on collateral development- including brochures, trade show displays, on site merchandising materials.
• Works with marketing / sales staff to implement day-to-day marketing operations- snow reporting, website updates, social media updates, customer email inquiries, press releases, E-news campaigns.
• Manages the guest survey program including serving as the contact with the vendor, training the survey staff and working the department heads on tracking goals and results.
• Manages company guest databases.
• Keeps comparative information for other resorts. 
• Set schedule for the Courtesy Ambassador volunteer program. 
• Works with Courtesy Ambassador staff during the weekends to maintain continuity.
• Other duties as assigned by the Marketing Manager or GM.

• Minimum of 1 year in a sales and/or marketing role.
• Relevant product and industry knowledge.
• Experience utilizing computer technology including MS Office Suite, Email and Database communications and website CMS (WordPress or equivalent)
• Experience with relevant hardware and software applications.
• Must be able to ski or snowboard all groomed terrain and limited gladed terrain.
• Must be able to work and stand outside in winter conditions for long periods of time.
• Some travel is required. (Less than 15%)
• Must be able to work a flexible schedule including weekends during the winter and evenings as group and event activity dictates.
• Must be able to lift at least 50lbs occasionally.

At Ragged Mountain we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the recreation field, this position requires a flexible schedule, working holidays, weekends and long hours as necessary.